Privacy policy

Last Updated: October 25, 2026

This Privacy Policy explains how Cartmiloa collects, uses, stores, and shares personal information when you visit https://cartmiloa.com, place an order, contact us, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Cartmiloa, we may collect the following categories of information:

Personal Information

This may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order information

  • Payment-related information

  • Customer service communications

Payment information is generally processed through third-party payment service providers. We do not necessarily receive or store complete payment card details.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of visits

  • Website interactions

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Process returns and refunds

  • Respond to customer service inquiries

  • Verify transactions

  • Prevent fraud and unauthorized activity

  • Maintain and improve our website

  • Analyze store performance and customer interactions

  • Comply with applicable legal and regulatory obligations

  • Send marketing communications where permitted and where appropriate consent has been obtained

3. Order and Payment Processing

When you place an order, we use the information you provide to process payment, prepare your products for shipment, arrange delivery, and communicate with you regarding your purchase.

Payment transactions may be handled by third-party payment processors. Their handling of your information may be subject to their own privacy policies.

4. How We Share Information

We may share personal information with service providers where necessary to operate our business.

These providers may include:

  • Ecommerce platform providers

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics providers

  • Customer support services

  • Fraud prevention and security providers

  • Professional advisers where necessary

We may also disclose information when required by law, legal process, regulatory authorities, or to protect our legal rights.

We do not sell personal information in exchange for direct monetary payment.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality, remember preferences, understand how visitors use the store, improve performance, and support advertising or analytics where applicable.

You may be able to manage cookies through your browser settings or any cookie preference tools made available on our website.

Disabling certain cookies may affect some website features.

6. Marketing Communications

Where permitted by law, we may send promotional or marketing communications to customers who have chosen to receive them.

You may unsubscribe from marketing emails using the unsubscribe link included in the message or by contacting us at:

[email protected]

Transactional communications relating to orders, shipping, returns, security, or customer service may still be sent when necessary.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing transactions

  • Providing customer support

  • Maintaining business and accounting records

  • Preventing fraud

  • Resolving disputes

  • Meeting legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Processing

Because we operate an online store and may work with service providers located in different countries or regions, personal information may be processed outside the country where you live.

Where required, appropriate safeguards may be used for international transfers of personal information.

10. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law, such as the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request information about certain disclosures

  • Opt out of certain marketing communications

These rights may be subject to legal limitations and verification requirements.

To submit a privacy-related request, please contact:

[email protected]

We may need to verify your identity before completing certain requests.

11. Children's Privacy

Cartmiloa is not intended for children who are not legally permitted to enter into online purchase transactions in their jurisdiction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact us.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

The updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact us.

Store Name: Cartmiloa
Website: https://cartmiloa.com
Email: [email protected]

Company Name:
Gansu Dingyuan Construction Engineering Co., Ltd.

Company Address:
No. 417, Group 1, Shangmo Village
Zhangjiachuan Town, Zhangjiachuan Hui Autonomous County
Tianshui City, Gansu Province
China